Top Ten Dos and Don'ts of SaaS

Build a successful software-as-a-service business

Copyright 2009 by Joel York at Chaotic Flow.

saas top ten dos and don'ts

Save it or share it with a colleague.

Click the image above to download the SaaS Top Ten PDF.

For more SaaS business strategy tips,visit or subscribe to Chaotic Flow by Joel York

Or, click below to read the SaaS Top Ten Dos and Don'ts online...

The Top Ten Dos of SaaS Success

SaaS Do #1 - Choose a Large Market

SaaS Do #2 - Create a Hub on the Web

SaaS Do #3 - Accelerate Organic Growth

SaaS Do #4 - Craft a Compelling Story

SaaS Do #5 - Build the Business into the Product

SaaS Do #6 - Reach across the Firewall

SaaS Do #7 - Monetize Creatively

SaaS Do #8 - Enable Mass Customization

SaaS Do #9 - Open Up to the Cloud

SaaS Do #10 - Leverage Your Community

The Top Ten Surefire Ways to Fail at SaaS

SaaS Don't #1 - Chase Elephants

SaaS Don't #2 - Waste Money Marketing Offline

SaaS Don't #3 - Launch without Online Trial

SaaS Don't #4 - Cover up Shortcomings with People

SaaS Don't #5 - Invest in Channel Partners too Early

SaaS Don't #6 - Bleed Cash Indefinitely

SaaS Don't #7 - Ignore the Long Tail

SaaS Don't #8 - Think You Can Control It

SaaS Don't #9 - Fail to be Creative

SaaS Don't #10 - Depend on Network Effects

Chaotic Flow

Streamlined angles on turbulent technologies

Software-as-a-Service Success

The Top Ten Dos and Don’ts of SaaS Business Success

The Don’ts: Ten Surefire Ways to Fail at SaaS

SaaS Don't #5 Invest in Channel Partners too Early

No one wants to resell your product or service unless they can make money at it. Until you are making money at it, you will have a hard time convincing a partner to invest precious time and resources building capacity to do so. It may be that your best distribution channel will someday be channel partners, but you almost always need to kick-start revenue yourself to prove the business potential. And, you will need to share the unique aspects of marketing and selling your product with your partners—which you can’t do if you haven’t been through it yourself.

[back to table of contents]